MikeMichel IT Consultants ("we," "our," or "us") operates the MiTrackGPS mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Account Information: Username, password (stored securely), and user ID when you create or log into an account.
- Vehicle and Location Data: Real-time and historical location data of vehicles and assets linked to your account, used to provide tracking, geofencing, and related services.
- Device Information: Device type, operating system, and a push notification token (FCM token) to deliver alerts.
- Usage Data: How you interact with the app, including features used and session information.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the MiTrackGPS service
- Display real-time vehicle locations and historical routes
- Send push notifications for alerts (e.g., geofence, overspeed, ACC on/off)
- Authenticate users and manage accounts
- Respond to support requests and communicate with you
- Comply with legal obligations and protect our rights
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Third-party services that help us operate the app (e.g., cloud hosting, push notification services such as Firebase).
- Seeworld Technology: MiTrackGPS integrates with the Guangzhou Seeworld Technology Co., Ltd. IoT devices to fetch vehicle and alarm data. Your credentials and usage are transmitted securely.
- Legal Requirements: When required by law, court order, or government request.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption of credentials, secure storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your account and vehicle data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
6. Push Notifications
With your permission, we send push notifications for vehicle alerts (e.g., geofence entry/exit, overspeed). You can disable notifications in your device settings or within the app's alert settings.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
8. Children's Privacy
MiTrackGPS is not intended for users under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
MikeMichel IT Consultants
Plot No. 401 & 402 Bombo Road, Makerere Kavule, Basiima Building, Level 3 Room C11, Kampala, Uganda
Email: info@michelitconsults.com
Phone: +256 772 624602