MikeMichel IT Consultants ("we," "our," or "us") operates the michelitconsults.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, company name, and other details you provide when contacting us via forms, email, or phone.
- Account Information: If you create an account or use our client portals (e.g., Mi-Inventory, MiTrackGPS), we collect login credentials and profile data.
- Usage Data: Information about how you use our website, including pages visited, time spent, referring URLs, and actions taken.
- Technical Data: IP address, browser type, device type, operating system, and similar technical information collected automatically when you visit our site.
- Communications: Records of correspondence when you contact us for support, enquiries, or feedback.
2. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website.
- Essential Cookies: Required for the website to function (e.g., session management, security).
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
- Preference Cookies: Remember your settings and preferences.
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
3. How We Use Your Information
We use the collected information to:
- Respond to your enquiries and provide customer support
- Deliver requested services and communicate with you
- Process service requests, quotations, and project management
- Improve our website, services, and user experience
- Send relevant updates or marketing communications (with your consent)
- Comply with legal obligations and protect our rights
- Prevent fraud and ensure security
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our website and business (e.g., hosting, email delivery, analytics, payment processors).
- Business Partners: Where necessary to deliver services you have requested (e.g., hardware suppliers, software vendors).
- Legal Requirements: When required by law, court order, or government request.
- Professional Advisors: Lawyers, accountants, or auditors when necessary for our operations.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure storage. We restrict access to personal information to employees and contractors who need it for legitimate business purposes.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we take reasonable steps to protect your information.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. For example:
- Contact form submissions: typically retained for the duration of the enquiry and any follow-up.
- Client account data: retained while the account is active and for a reasonable period thereafter.
- Marketing preferences: retained until you opt out or request deletion.
You may request deletion of your data by contacting us at the details below.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, partner sites). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
9. Product-Specific Privacy Policies
Some of our products and services have their own privacy policies. For example:
- MiTrackGPS App: If you use our MiTrackGPS mobile application, please see the MiTrackGPS App Privacy Policy for information specific to that product.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
MikeMichel IT Consultants
Plot No. 401 & 402 Bombo Road, Makerere Kavule, Basiima Building, Level 3 Room C11, Kampala, Uganda
Email: info@michelitconsults.com
Phone: +256 772 624602